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MINNOW PRIVACY POLICY

Effective date: July 6, 2021

Minnow Stream Inc. (“Minnow,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website (“Site”), app (“App”), Insights platform (“Platform”), and related online services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from users of our Services. It applies to individuals who use our Site and App (“Users”) and enterprise customers who use our Insights Platform (“Enterprise Customers”). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.

INFORMATION WE COLLECT

We may collect a variety of information from or about you or your devices from various sources, as described below.

Information You Provide to Us

Registration and Profile Information.

  • Users: If you sign up for an account to use our App, we ask for information such as your name, username, password, email address, phone number, date of birth, gender, ethnicity, household income, and information about the streaming platforms you subscribe to. We also collect any other profile information you choose to provide, such as a profile photo or bio.
  • Enterprise Customers: If you sign up for an account on our Platform or request a demo of our enterprise product, we ask you to provide information such as your name, email address, password, phone number, and country. We also collect any other profile information you choose to provide, such as a profile photo.

Communications. If you contact us directly, we may receive additional information about you. For example, if you contact us for customer support, we may receive your name, email address, phone number, the contents of the message and any attachments you send to us, and any other information you choose to provide. If you subscribe to our newsletter, we will collect certain information from you, such as your email address.

Other Content. We also collect any other content you choose to provide through the App, such as cover photos that you choose to upload when making playlists.

Payment Information. If you make a payment through our Platform, your payment-related information, such as your credit card or other financial information, is collected by our third-party payment processor on our behalf.

Information We Collect When You Use Our Services

Location Information. We may infer your general location information, for example, by using your internet protocol (IP) address.

Information from Cookies and Similar Technologies. We and third-party partners may collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser’s “Help” file to learn how you may be able to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Device Information. We receive information about the device and software you use to access our Services, such as your IP address, device type, web browser type, operating system version, device carrier or manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.

Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, such as the pages or other content you view or interact with, the searches you conduct, the playlists you create, the people you follow, and the dates and times of your visits.

Information We Receive from Third Parties

Information from third-party services. If you choose to link your account on our App to an account on a third-party service, such as a social network service, we may receive information from that third-party service, such as your name, email address, and friends list. You should visit the privacy settings of your third-party accounts to learn about your options for controlling access to this information.

HOW WE USE THE INFORMATION WE COLLECT

We may use the information we collect:

  • To provide, maintain, improve, and enhance our Services;
  • To personalize your experience on our Services, such as by providing tailored content and recommendations;
  • To understand and analyze how you use our Services and develop new products, services, features, and functionality;
  • To generate aggregate data containing only de-identified, non-personal information that we may use for purposes such as conducting market research and generating insights, such as insights into what streaming content is popular with viewers, that we may share with third parties such as our Enterprise Customers;
  • To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
  • To facilitate the connection of third-party services or applications, such as social networks, to facilitate social interactions on our Services, and provide other features and services to you;
  • For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
  • To send you text messages and push notifications;
  • To facilitate transactions and payments;
  • For security purposes, to find and prevent fraud, and to respond to trust and safety issues that may arise;
  • For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
  • For other purposes for which we provide specific notice at the time the information is collected.

HOW WE SHARE THE INFORMATION WE COLLECT

Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.

Enterprise Customers. We may share any aggregated data and insights we generate based on information we collect through the App with our Enterprise Customers.

User Content. Our App is a social service in which you can find, enjoy, and share content. Your name, username, profile photo, bio, and links to the social media accounts you choose to link to the App will always be viewable and searchable by other users. The content you create, post, or share on the App, such as your playlists and content that you like, and other information about your account activity will be displayed on the App and viewable by other users by default. Although this content is public by default, below in the “Your Choices/Preferences” section of this Privacy Policy, we describe the controls that you can use to limit the sharing of certain information and content. We are not responsible for other users’ use of available information, so you should carefully consider whether and what to post or how you identify yourself on the App.

Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.

As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.

Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.

Consent. We may also disclose your information with your permission.

YOUR CHOICES/PREFERENCES

Sharing Preferences. We provide you with settings to allow you to set your sharing preferences for content you create, post, or share on the App and other information about your account activity. As noted above, certain information may always be publicly available to others, and other information and content is made publicly available to others by default. To change whether certain information or content is publicly viewable, you can adjust the settings in your account.

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.

Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

THIRD PARTIES

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

SECURITY

We make reasonable efforts to protect your information by using safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

CHILDREN

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at hello@minnowtv.com.

INTERNATIONAL TRANSFERS OF DATA

Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. We may also transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.

ACCESSING/UPDATING YOUR INFORMATION

You can update your account and profile information or request to delete your account through your account settings.

CHANGES TO THIS PRIVACY POLICY

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services, by email, or other communication.

CONTACT US

If you have any questions, comments, or concerns about our privacy policy, please email us at hello@minnowtv.com or write to us at 9806 Hannum Drive Los Angeles, CA 90034 USA.

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